Government Relationship And Service Manager (grsm) Rbb

Year    Pune, Maharashtra, India

Job Description

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Job Information

  • Industry
    Banking
    Work Experience
    2-4 years
    Salary
    upto 16 lac per annum
    City
    Pune and ROMG
    State/Province
    Maharashtra
    Country
    India
    Zip/Postal Code
    411001



Job Purpose:

Government accounts from HNW RM portfolios have been removed from FY 2019 \xe2\x80\x93 2020 to allow HNW RMs to focus on Individuals and build a granular book of CASA for the bank. All Government Relationships which had RMs mapped to them earlier don\'t have any relationship manager as of today and are under served and under exploited from an opportunity extraction perspective.


Institutions continue to be part of HNW portfolio; the GRSM will only manage Government Accounts and not Institutions.

There are select branches which are doing exceedingly well in government business and have a large portfolio built over the last 2 decades. These Relationships require extensive engagement and very close coordination. With the government officials to maintain the same and also Tap new opportunities coming up every year


For effective management of these Relationships, their Servicing and Generation of New business, dedicated resources are required in these Focus and Government Potential branches. The Government Relationship & Service Manager (GRSM) will report to the Branch head who is presently managing these relationships and will be accountable for CIB growth, New Acquisition & Wholesale Assets from the Government ecosphere


Key areas of work would be to ensure maximum penetration in these Government Relationship and shift lateral

accounts from existing banker to HDFC Bank


The GRSM\'s Responsibilities:

  • Work on managing the existing Government Relationships and enhance and deepen their overall relationship with our Bank. He should focus on getting more Liability Values from Competition Bank.
  • Customization requirements for this Segment / Entity and offer them our World Classing Bank Products and Digital Solutions offered by us.
  • Independently influence the Key Officials in the NTB Government Departments in for getting their Banking shifted to our Bank. He should ask facilitate in getting the Approvals for doing Virtual Webinars,Physical Training Sessions and Event for the Govt. Employees along with our Assets and TPP Team.
  • Carry 100% Growth Plan Target at Govt.. Relationship Level as an evaluation matrix (CASA, Liability Inc. Value Plan and FD Penetration, Digital Penetration)

Process / Product knowledge Narrative Capability Building:
  • Working jointly with Wholesale Assets Team for exploring Lending Relationship / Facilities to these Government Relationship.
  • Work working with RTFX Team and explore for Retail and Trade Forex potential in these Relationships (BG Facility, Forex Plus Card)
  • KO Engagement - Create Visibility of the entire bouquet of products offered by HDFC Bank and also do Webinars, Training Sessions for the Employees. Primary Objective is to ensure that the Key Officials are influenced and Department accounts are shifted to HDFC Bank

Business Hygiene:
  • Meeting Top Key Decision Makers individually and along with Assets Teams, Digital Banking Team \xe2\x80\x93 Enet / ECMS Team and creating avenues at various locations of where HDFC Bank Bank is not present or our share is low.
  • Ensure Contact Benchmarks (CEP) are met with timely updation in CRM

Business Reviews
  • Weekly Review with the Branch Manager on Business Parameter and Growth Path
  • Documented Monthly review with the Cluster Head on the Business Performance Update
  • Data Support and presentation jointly with Branch Manager / Cluster Head for Zonal / Regional / National Review


Requirements
Educational Qualifications and experience:
  • Post-Graduation
  • Minimum experience in years \xe2\x80\x93 2 to 6 (Preferable Banking Experience)
  • Exposure to Portfolio Management Segment

Certifications:
  • AMFI Certification
  • IRDA Certification
  • NCFM Certification (Optional)

Skills:
  • NRI Product and Regulatory Knowledge
  • Planning and Organizing Skills
  • Good Communication skills
  • Knowledge of Competition & Current trends in financial Industry.

Digital Enablement:
  • Working closely with the Digital Banking Team - E-Net, CMS Team and other similar channels to extract more Business from these Government Department.
  • Drive RBBs Anywhere Banking Module
  • Driving Microsite, Mobile Banking, Insta app and other bankDigital salary Initiatives


Benefits
opportunity to earn around 10 Lac of Performance Linked Incentive.

Benefits like Gratuity, Subsidized loan for Home, Vehicle and Personal are additional benefits apart from Salary


About Client:


HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It is India\'s largest private sector bank by assets and the world\'s 10th largest bank by market capitalisation as of April 2021

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Job Detail

  • Job Id
    JD3046978
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year