Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role Vi Mini Stores Lead Job Level/ Designation M3 Function / Department Postpaid / Vi Outbound & Mini Store Operations Reports to VP - Outbound & Mini Store Operations, Postpaid Location Mumbai Job Purpose Build & scale up quality postpaid acquisitions agenda nationally, by spearheading the ViMS channel. The purpose of the role is drive the postpaid net add and revenue enhancement agenda through the ViMS channel Key Result Areas/Accountabilities Drive the national ViMS acquisition agenda net of churn as per DB for all segments - Consumer , Digital , Enterprise (SOHO/ SME), IOIP , large accounts etc Partner with the clusters to design the ViMS channel in terms of towns to be covered and the right count of ViMS in these towns Drive productivity of the ViMS channel by making relevant interventions Design and ownership of ViMS COCA Drive new initiatives / automation at ViMS to enhance productivity and augment postpaid business Managing the ViMS FOS activities to enhance productivity. Champion and drive automation in this channel Coordinating with the Postpaid Digital Vertical to track and enhance Digital / Neo acquisition in markets where the mapping and delivery is through the ViMS channel Core Competencies, Knowledge, Experience Experience in Franchisee / DSA management Proven operation excellence Problem solving, strategic & analytical capabilities Process improvement mind set Ability to coordinate with and influence other functions for alignment on priorities related to the ViMS vertical Must have technical / professional qualifications Preferably an MBA 10+ years of experience in Channel Sales & Distribution in B2B & B2C environment No. of Direct Reports nil Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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