Job Description

Job Req ID: 37928

Location: New Delhi, IN

Function: Technology/ IOT/Cloud


About:

Role

CS , PACO, VOLTE Operations


Job Level/ Designation

M3 / GM


Function / Department

Cluster Core Head


Location

Delhi


Job Purpose

Operations & management of VoLTE, CS Core, PACO,VAS , NLD ,VoWiFi & Fix line VOIP Network, Ensure a stable network, and deliver quality customer experience through on-ground deployment of operational practices and guidelines. To Collaborate with SNOC, MS-Partners, Vendors, circle teams & POI partners, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues. Ensure Submission & notification to DOT so as to maintain 100% regulatory compliance.


Key Result Areas/Accountabilities

• VoLTE, CS Core ,PACO , VAS & Signaling Product Operations & Management

• Responsible for overall O&M of various Network Elements in CS Core, VOLTE, STP & HLR/HSS , PACO & VAS domain
• Managing technical activities in forefront as SW upgrades, Technical Audits, Network resilience, Configuration changes for National Network.
• Leading Circle team for operation of all Core nodes, evaluating RISK and mitigation plan in planned and unplanned outages
• Initiate actions to keep bandwidth utilization under threshold.
• POI partner management & port allocation for POI augmentation across the circles.
• Ensure successful completion of VoLTE UAT test cases from operations point of view.
• Sharing & Implementation of Best Practices across Circles.
• Fulfil various SOX / Security Requests.
• Arranging new code opening & modification of routing for existing codes in all core nodes across circles.
• Spare management for resolving hardware faults in core nodes.
• Roll out of parameter changes/ software upgrades in core nodes.

• Capacity Management

• Monitor of HW/SW utilization for all VoLTE network elements and optimize same in sync with planning.
• RCA Analysis & rectification of call failure and emergency issues reported.
• Proactive triggering to Project & Planning team to cater the increasing traffic in core Nodes based on current utilization.
• Maintain congestion free VoLTE network by regular tracking & initiating required actions to ensure capacity utilization within threshold.

• Regulatory compliance

• Notification to DOT for any Change in Core Network Architecture & Software for various VoLTE Nodes.
• Supporting Circle Team for TRAI security Audit.
• Ensure timely delivery of ADHOC data requirements of TRAI & DoT.
• Impact analysis & launch of VoLTE ICR in co-ordination with Business, RA, Circle teams, other operators within stringent timelines.

• Vendor/Cross functional Coordination

• Co-ordination with MS-Partner & Vendors to ensure completion of Operational tasks & resolution of escalated issues
• Coordination with SNOC & Circle Teams for various VoLTE Network related issues.
• Validation for impact of new software in co-ordination with PMS, Mediation, RA and other concerns.

• Transformations and Rollouts

• Analyzing business requirement for rollout of new project in network & sharing impact.
• Co-ordination with multiple stakeholders for new roll out & transformation projects on live nodes.
• Support to project team in various projects related to core network.

• Minimum 15+ years of experience in Telecommunication Industry in Core/VoLTE Domain.
• Knowledge of Mobility Call flows, VoLTE Architecture,PACO,VAS, Telco Cloud, MSS, HSS, TAS, CSCF and SIP protocol will be preferred
• Good communication and presentation skills
• Ability to drive the Project/activity independently
• Prompt Co-ordination with vendors, internal teams & top management

• BE/B.Tech (E&C). preferably from reputed institution. Cloud Certification (will be a plus),