Job Description

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Global Shares Business Analyst - Associate is an individual contributor role. As a business analyst for Global Shares program in Operational Transformation & Strategy (OTS) team you will support the Global Shares Operations Workstream with the integration of Investment Solutions by participating in projects and providing support for various initiatives. You may be involved in multiple projects or initiatives, working across the whole project lifecycle, identifying new transformation / automation opportunities, or system modifications, manage execution of medium/low complexity automation solutions on Alteryx/Unqork/UiPath/Python. Through strong partnership with Business, Operations and Technology counterparts you will work on project deliverables that are aligned with business and technology strategies. The business analyst will assist stakeholders in documentation for detailing requirements and business priorities, documentation of test plan and test cases, release notes and user guides. This role will require an ability to deal with complex business challenges, tight deadlines, competing priorities and interaction with the senior management team.

Job Responsibilities

• Manage and support the 50+ backlog of tactical and strategic GS automation opportunities that have been identified
• Identifying new transformation / automation opportunities through current / future state process assessment
• Process modelling using Signavio to document current and future state of the business processes as an when required
• Coordinate with various areas of Operations, Finance, Technology, CoEs and Senior Management for delivery of automation / transformation projects
• Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions
• Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls
• Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering
• Define user acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverables
• Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Oversight and Control partners
• Build strong partnerships with control partners, technology partners, OTS CoE teams and business
• Work with minimal direction/independently, keeping management informed of progress and escalate issues

Required Qualifications, skills and Capabilities:

• Bachelor\'s degree or equivalent work experience
• Total 6-10 years of work experience with at least 3 years in business analysis of automation / transformation related opportunities
• Ability to identifying new transformation / automation opportunities through current / future state process assessment / process re-engineering / root cause analysis
• Ability to analyze with attention to detail and get to the root cause, challenge status quo to re-imagine the current state
• Detail oriented, strong oral and written communication skills
• Ability to perform cost benefit analysis through data collection & synthesis and propose short and long term benefit
• Experience on process modelling or willing to learn Signavio if not trained already
• Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint
• Experience using Intelligent Automation tools such as Xceptor, Alteryx, Signavio for Process Modeling, etc. and willing to learn in case of skill gap
• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize issues/workload
• High degree of initiative, self-direction, and ability to work independently
• Project activity and schedule may require weekend work from time-to-time.
• Specific project activity may include:

• Documenting current and future state operating models
• Developing and delivering client and internal communications
• Research and clarify business requirements so technology can deliver appropriate technical solutions.
• Planning and coordinating UAT and regression testing for key applications
• Metrics reporting and status tracking
• Lead progress status meetings at the operational and project level.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.\xe2\x80\x8b

JPMorgan Chase