Job Description

Job description

Why Join us:

Global Operational and Resilience Risk (ORR) is a sub function of Group Risk. Its purpose is to make sure HSBC understands, and is in control of its non-financial risk position. In addition, the function provides resilience risk stewardship to global businesses, functions and entities we operate in.

Resilience Risk (RR) Specialists provide expert advice covering specific RR risk lens to ensure high quality advice, expertise and guidance is available across all of the risk types of Technology (including Cyber) Risk; Data and Information Security Risk; Third Party Risk; Contingency Risk; Physical Security Risk; Building Unavailability Risk; Workplace Safety Risk; Payments and Transaction Processing Risk

The RR Specialists operate on an entity-wide basis and must work closely with their RR peers, specifically, the ORR Business and Functions aligned roles (i.e. the ORR Generalists) to support them by providing RR technical advice and guidance for their consumption and use in delivering their respective relationship management remits. Given the broad scope of the RR risk types, in country RR specialists will also operate within a regional RR specialist community, which will operate in each region.

The Building Unavailability Senior Manager is responsible for supporting and delivering the following minimum outcomes:

• Provide technical advice and support to ORR Business and Functions teams ensure they understand and are aware of the control environment and assessment of risk within the country commensurate with the scale and nature of operations.
• Support the ORR Business & Functions team to explain in non-technical terms the impact of issues or events, and top and emerging risks that may require changes (for example, to controls, resources or business operations) to remain within respective Risk Appetites. Support the ORR Business & Functions teams to ensure Risk and Control Owners have clear understanding of the effectiveness of the current control environment.
• Monitor the external environment to get early sight of emerging risks and provide detailed guidance on controls required to mitigate against them. Build and maintain relevant cross-organisation and industry relationships.
• Deliver tailored and specific expertise, enabling 1LOD to successfully deploy and operate mitigating key controls.
• Provide technical guidance to support development and completion of Enterprise Risk and Regulatory reporting obligations (e.g. RAS, Top & Emerging Risks, Risk Profile Reporting, RMM, Board reporting where relevant, etc)
• Ensure the root cause of relevant operational risk issues and events are fully understood and correctly treated.
• Identify and assess all critical facilities and agree plans that seek to align these facilities with Group standards & legislation.
• Ensure any concerns with key controls and material change programmes, relevant to building unavailability risk, are understood and escalated (i.e. within country, to region and/or global peers) as needed.
• Work in conjunction with the ORR Business & Functions team and 1LOD to escalate any matters within the RR classes when needed.
• Lead regulators and audit engagement pertaining to building unavailability risk; ensure regulatory compliance for building unavailability risk and timely completion of Audit actions and findings.
• Support ORR Business & Functions team in the development and implementation of Non-Financial Risk framework activity as required or to meet regulatory expectations.
• Support training and capability uplift for the ORR Business & Functions team and to the wider HSBC community to ensure robust understanding of building unavailability risk
• Support the global RR Specialist teams to leverage niche expertise and knowledge as required

The Opportunity:

The role encompasses a number of tasks involving KYC analysis for RBWM line of business focusing primarily on regulatory sensitive work. Focus is on high quality and hence aspirants are expected to conform to AML Regulations, policies/procedures. This role also involves liaising with onshore Product specialists and Relationship Managers (RM's) to ensure timely resolution of queries

What you will do:

Principal Accountabilities: Key activities and decision making areas

Impact on the Business/Function

• Provide specialist actionable and contextual guidance related to building unavailability risk globally, both enabling business growth whilst maintaining related risks within appetite
• Responsible for the review of controls relating to building unavailability risk
• Responsible for supporting the Generalists with internal and external events, providing insight and learnings relevant to controls

Typical Targets and Measures

• Evidence of RR's contribution to an improving the control environment
• Feedback from stakeholders on quality and timeliness of specialist advice and guidance
• Evidence of challenge, intervention and escalation of significant control issues
• Internal/External events reviewed and insight shared with 1LoD on time to a quality standard

Customers/Stakeholders

• Influence and provide direction to the 1LOD and ORR Business & Functions team to ensure they fulfil own roles and responsibilities and manage resilience risk according to the Group's frameworks and within stated appetite
• Build and maintain relationships with external partners, regulators, industry bodies and others to keep up to date with developments
• Manage relationships with wider ORR team

Typical Targets and Measures

• Evidence of timely specialist guidance and support to generalists on the management of resilience risks
• Compliance with regulatory requirements
• Positive stakeholder feedback

Leadership & Teamwork

• Challenge and influence to ensure specialist advice and guidance is understood and followed
• Work in conjunction with ORR Business & Functions team and the wider RR Specialist team
• Support diversity and reflect the HSBC brand and organisational values.

Typical Targets and Measures

• Evidence of specialist advice provided and incorporated
• Evidence of effective team work across the region and countries

Positive 360-degree feedback Should be an active team player.

Operational Effectiveness & Control

• Partner with ORR Business & Functions team and 1LOD to identify, measure, mitigate, monitor and report resilience risks related building unavailability
• Partner with ORR Business & Functions team regarding Implementation of country Internal Audit and ORR recommendations and directions for the improved use of the Risk Framework related to building unavailability risk.

Typical Targets and Measures

• Evidence of risk identified, measured and reported on to the 1LoD

Evidence of audit outcomes and alignment to risk framework related to building unavailability risk

Major Challenges

• Operating with influence and gravitas across all Lines of Defences within Global Businesses/Functions and Legal Entities, in relation to the management and oversight of building unavailability risk
• Providing clear delineation between accountable activities under operational and resilience risk
• Maintaining a commercial understanding without compromising standards of internal control and organisational risk appetite in a growing and successful business

Role Context

Reporting to Global Head of ORR, WPB Oversight & Risk Steward BIIR, the role holder will maintain close working relationships with the wider ORR team globally.

HSBC serves the needs of retail, corporate and institutional clients delivering innovative and integrated financial solutions. The Risk function discharges oversight on the management and monitoring of financial and non-financial risk by the businesses and their support functions.

The importance of non-financial risk and control has increased in recent years and is now the most influential subject for senior management, boards, and regulators. An organisation's ability for effective identification, measurement and mitigation of non-financial risk will have a significant impact on the achievement of strategic objectives.

The role has influence over a wide group of stakeholders and employees across the organisation.

Management of Risk

Responsible for ensuring awareness of the ORR risk impact associated with the role and must act in a manner that takes account of ORR risk considerations.

Observation of Internal Controls

You will adhere to and be able to demonstrate adherence to HSBC internal control standards. This is achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.

Role Dimensions

You will be required to

• Work closely with all components of the ORR Team.
• Build effective relationship internal and external to ORR
• Enhance control understanding across HSBC's Products and Services related to Building Unavailability Risk

Requirements

What you will need to succeed in the role

Knowledge & Experience / Qualifications (For the role - not the role holder. Minimum requirements of the role.)

• Strong level of business knowledge and experience of working in one or more resilience risk specialist areas
• Strong level of risk management knowledge and relevant experience
• Comprehensive knowledge of the internal control environment
• A BA or BS University Degree, professional certificate in one or more RR specialist disciplines

Key Capabilities

• Providing Expert Advice and Robust Challenge
• Delivering Risk Steward Policies
• Oversee, Review, and Challenge Risks and Controls
• Understanding and Applying Risk Management in Context

What Additional skills are required

Please go through the Applicant User Guide before applying to the advert-

Link to Candidate User Guide:

• (Or)
• Go to the below link and type "IND GSC : IJP Applicant User Guide" in search bar.

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role." Personal data held by the Bank relating to employment applications will be used in accordance with ouPrivacy Statement, which is available on our website
***Issued By HSBC Electronic Data Processing (India) Private LTD***