Job Description

Global Process Owner Order to Cash (O2C), AP Process Excellence | BASF Agricultural Solutions
Agriculture is all about balance. The balance that is crucial to everyone\'s existence - also applies to our Agricultural Solutions division. We connect innovative thinking with practical action to find the right balance for success - for farmers, agriculture, and future generations. With seeds and traits, crop protection and digital solutions, we help farmers produce food more efficiently, protect the land and meet the needs of society. To further develop and grow this ambition we are looking for a Global Business Process Owner Order to Cash.
Your job We are in search of a highly experienced and strategic Global Process Owner (GPO) for the Order to Cash (O2C) process, to lead and optimize our end-to-end order fulfillment and revenue collection activities within our dedicated Process Excellence Team (PET). The ideal candidate will possess a strong background in finance, supply chain, or customer service, coupled with exceptional leadership, communication, and process optimization skills. As the GPO for O2C, you will play a pivotal role in driving global consistency, efficiency, and customer experience in our order fulfillment process. You will lead a community of global, regional and country Process Experts in the area of Order to Cash.
Key responsibilities

• Process Ownership: Assume full ownership of the Order to Cash process, encompassing order processing, invoicing, credit management, collections, andbook to report. Oversee all O2C activities to ensure accuracy, efficiency, and compliance with established policies.
• Global Standardization: Collaborate with global, regional and local teams and stakeholders to establish and enforce global standard operating procedures and best practices for the O2C process. Ensure consistent order fulfillment and revenue recognition practices across various entities and regions.
• Process Optimization: Continuously assess the O2C process to identify areas for improvement, efficiency gains, and automation opportunities. Lead process redesign initiatives to enhance customer experience, reduce cycle times, and minimize errors.
• Risk Management: Implement robust internal controls to mitigate order and revenue-related risks. Ensure adherence to revenue recognition standards (e.g., ASC 606, IFRS 15) and compliance with relevant regulations.
• Technology Integration: Partner with IT teams to leverage technology solutions, such as order management systems, billing platforms, and collections tools, to streamline and enhance the O2C process. Drive digital transformation initiatives to meet evolving customer expectations.
• Performance Metrics: Define and monitor key performance indicators (KPIs) and metrics to track the effectiveness and efficiency of the O2C process. Regularly report progress and insights to senior management and stakeholders.
• Change Management: Lead change management efforts associated with process improvements and system implementations. Foster a culture of continuous improvement within the Process Excellence Community (PEC) and promote customer-centric practices.
• Stakeholder Engagement: Collaborate with cross-functional teams, including Sales, Customer Service, Finance, and IT, to ensure alignment, gather feedback, and drive successful project execution. Serve as the primary point of contact for O2C process-related inquiries.
• Talent Development: Mentor and guide a team of global process experts within the Process Excellence Community. Provide coaching, training, and development opportunities to enhance their skill sets and capabilities.
• Main interface to GB and GD Process Owner community: Be the main contact person for all the existing process owners of GB and GD to ensure that AP specific process requirements and needs are fulfilled.

Your team In this challenging position you will give coaching and guidance to a community of global, regional and local Process Experts teams. You will report to our \xe2\x80\x98Process Excellence Team Lead\xe2\x80\x99 and act as the right hand and sparring partner of Global and Regional Leadership in AP.
Your Profile Experience and Qualifications

• Bachelor\xe2\x80\x99s degree in Business Administration, Supply Chain Management, Finance, or a related field; Master\'s degree or relevant certifications (e.g., APICS, Six Sigma) is a plus.
• Experience: 8+ years of progressive experience in Sales, Commercial Excellence, Supply Chain, or Finance, with a strong focus on the Order to Cash process and related activities.
• Experience working in Agriculture is a plus.

Knowledge/Skills

• Process Excellence: Proven track record of leading process improvement initiatives, implementing best practices, and optimizing financial processes for global organizations.
• Leadership: Exceptional leadership and interpersonal skills with the ability to influence, collaborate, and motivate cross-functional teams.
• Analytical Thinking: Strong analytical and problem-solving abilities, with a data-driven and detail-oriented approach to decision-making.
• Change Agent: Demonstrated experience in driving change management efforts and managing stakeholders at various organizational levels.
• Technology Proficiency: Familiarity with order management systems, billing platforms, and collections tools. Ability to harness technology for process enhancements.
• Communication: Excellent verbal and written communication skills, with the ability to communicate complex concepts to non-technical stakeholders.
• Global Mindset: Understanding of global supply chain and financial operations, regulatory environments, and cultural nuances.
• Customer-Centric: A strong commitment to enhancing the customer experience throughout the O2C process.

Competences

• Leadership skills honed through experience with executive management.
• Understanding of complex business issues and strategies.
• Innovative mindset and affinity with new digital developments.
• Leadership skills and Stakeholder management, vast experience in leading global communities

Leadership behaviors
Pioneering : courageously trying new things to win Empowering : enabling to take actions and make decisions Performing : focus on the right things and act fast
Your application If you are a dynamic and results-oriented professional with a passion for process excellence and a drive to optimize the Order to Cash process on a global scale, we invite you to apply for the role of Global Process Owner - Order to Cash. This is a unique opportunity to shape the future of our O2C operations, deliver exceptional customer satisfaction, and contribute to the success of our Process Excellence Community on a global scale. If yes on all of the above, then we invite you to apply for this job and upload your motivation letter and CV.
For more information about the job and the application process, please contact \xe2\x80\xa6\xe2\x80\xa6.., Global Talent Acquisition Partner at \xe2\x80\x9cemail address\xe2\x80\x9d.
What\xe2\x80\x99s in it for you? Adding value to our customers begins with adding value to you. At BASF we believe that people are the key to our long-term success and that talent is in everyone. That\xe2\x80\x99s why we empower you with the tools, guidance, and opportunities you need to advance and succeed in work and life. We offer you a variable remuneration in addition to an attractive salary and excellent benefits like a good pension, collective health insurance, training opportunities, flexible and remote working etc. Giving you the support that you need to be your best and fulfill your personal ambitions is what helps us achieving our ambitions. After all, our success is linked to yours. Whatever path you envision Vegetable Seeds is a great place to build a rewarding, successful career.
At BASF, the chemistry is right. Because we are counting on innovative solutions, on sustainable actions, and on connected thinking. And on you. Become a part of our formula for success and develop the future with us - in a global team that embraces diversity and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.