- Maintain accurate and complete product-related information while developing functional - requirements based on business needs.
- Must be excellent on product knowledge as required and provide outstanding customer service to ensure customer satisfaction.
- Must be able to support sales team in terms of technical product knowledge.
- Manage all facets of product consultation while continually outperforming departmental goals and objectives in relation to sales profitability and revenue growth
- Maintain customer stock and sales data as per business cycle.
- Co work with supply and product management team to ensure shipment on schedule.
- Maintain price matrix and track sales data for both online and offline channels.
- Summarize social media & community feedback on company products and coordinating with product & marketing team to address customer pain point & ensure customer satisfaction.
- Coordinate with service team to track product failure data and ensure service delivered on time.
Desired Candidate Profile
- B. Tech in Electronics & communications
- Team player with a willingness to work with cross-functional teams.
- Candidate should be tech savvy
- Candidates should have done some projects.
- Technical skill sets Proficiency in MS Word, MS Excel, and MS PowerPoint.
- Candidate must have top-notch analytical and communication skills (verbal and written).
- Candidate must be open for travelling Pan India
Non B. tech & Job Hoppers do not apply for this position.
Salary Offered : 7-8 LPA
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