Responsibilities : - Contact potential or existing customers to inform them about a product or service using scripts- Answer questions about products or the company- Ask questions to understand customer requirements and close sales- Direct prospects to the field sales team when needed- Enter and update customer information in the database- Take and process orders in an accurate manner- Handle grievances to preserve the company's reputation- Go the - extra mile- to meet sales quota and facilitate future sales- Keep records of calls and sales and note useful informationQualifications:- Freshers preferred- 0-3 yrs experience as telesales representative or other sales role- Proven track record of successfully meeting sales quota preferably over the phone- Excellent English communication and interpersonal skills (ref:updazz.com)
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