Job Description

Responsibilities of the Candidate:

Oversee all aspects of hotel operations, including front office, housekeeping, and maintenance. Manage and motivate hotel staff, providing training and development opportunities. Ensure exceptional guest service and address guest concerns promptly and professionally. Develop and implement strategies to increase revenue and profitability. Manage budgets, control expenses, and monitor financial performance. Maintain high standards of cleanliness, safety, and hygiene throughout the hotel. Coordinate with other departments to ensure seamless operations. Conduct regular inspections to ensure quality standards are met. Implement and enforce hotel policies and procedures. Handle guest complaints and resolve issues effectively.
Requirements:

Proven work experience as a Cafe Manager / Restaurant Manager / F&B Manager (2-5 years preferred) Strong hold on Languages. English being one of them. Experience in managing daily cafe operations, staff supervision, and customer service Strong understanding of cafe workflows, inventory management, and ordering processes Experience in handling cash, billing systems, and basic accounting Experience in event/activities management (preferred for karaoke/live events cafes)
Skills and Qualifications:

Excellent leadership and team management skills Strong decision-making, problem-solving, and multitasking abilities Exceptional communication and interpersonal skills Customer-centric mindset with the ability to handle difficult situations professionally Ability to maintain hygiene, safety, and quality standards Ability to train, motivate, and supervise employees Basic computer literacy (POS systems, MS Office, inventory apps, etc.)
We are looking for a passionate and experienced

Cafe General Manager

to lead the daily operations of our cafe and deliver an exceptional customer experience. The ideal candidate will oversee staff management, service quality, inventory, finances, and overall store performance. You will be responsible for creating a positive work environment, ensuring smooth operations, and setting high standards of hospitality. This role requires strong leadership, excellent communication skills, and the ability to make effective decisions in a fast-paced environment. If you are someone who loves the cafe culture, enjoys engaging with people, and is committed to building a memorable brand experience, we would love to have you on our team.

Job Type: Full-time

Pay: ?35,000.00 - ?40,000.00 per month

Work Location: In person