Job Description

Purpose of the Role:
The Springer Nature General Counsel's Office (GCO) the GCO is made up of seven teams which together form a trusted partner to the business. Comprising Anti Piracy, Company Secretariat, Data Protection, Editorial Rights, Governance Risk and Compliance, Legal, and GCO Operations, the GCO contributes to the sustainable success of Springer Nature, by providing expert advice and supporting Springer Nature's strategic ambitions whilst protecting our businesses and reputation.
The GCO Operations Service Assistant plays a key role in supporting the GCO's operational efficiency with a range of administrative and operational tasks. This role requires strong attention to detail, good communication skills, and the ability to multi-task
Key Responsibilities:
Operational Efficiency
Support the execution of operational processes and workflows.
Maintain and update trackers and filing systems.
Support the Data, Reporting and Technology lead with regular system reporting and housekeeping tasks
Support the Legal Engineer with administrative contract automation tasks, e.g. user set up queries
Service delivery
Assist in the coordination and administration of outsourced third-party rights checks.
Track requests and responses from external vendors and ensure timely follow-up.
Support reporting and analysis of third-party rights check volumes, turnaround times, and outcomes.
Manage regulatory horizon tracking and provide regular updates
Process Optimization:
Identify opportunities to streamline legal operations workflows and implement best practices.
Collaborate with cross-functional teams to improve systems and tools supporting legal services.
Skills and Experience
Essential
Proven experience in an administrative or operations support role, preferably within a legal or corporate environment.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Desirable
Familiarity with legal technology tools or document management systems.
Understanding of rights management or intellectual property processes is a plus.
Key competencies:

• Excellent organisational and time management skills.

• Strong written and verbal communication abilities.

• Comfortable working independently and as part of a team.

• A proactive mindset with a willingness to learn and take initiative.

Job Posting End Date: 21-01-2026

Skills Required