Greet customers and build rapport to understand their needs and preferences
Provide excellent customer service throughout the sales process
Answer product-related questions clearly and professionally
2. Product Knowledge
Maintain strong knowledge of furniture styles, materials, construction, and features
Explain benefits, warranties, and care instructions
Stay updated on new arrivals and current promotions
3. Sales & Upselling
Guide customers through product selection based on style, budget, and function
Recommend complementary items (e.g., mattresses, accessories, decor)
Achieve or exceed monthly/weekly sales targets
4. Demonstration & Presentation
Showcase furniture features through demonstrations
Ensure showroom displays are clean, organized, and visually appealing
Assist with arranging and tagging merchandise
5. Order Processing & Documentation
Prepare sales invoices, quotations, and order forms accurately
Process payments and financing applications when needed
Communicate delivery schedules and policies to customers
6. Problem Solving & Follow-Up
Handle customer complaints or issues professionally
Follow up on pending orders, inquiries, and after-sales service
Coordinate with warehouse and delivery teams to ensure order accuracy
7. Teamwork & Store Operations
Collaborate with colleagues to meet store goals
Participate in stock checks and inventory management
Follow company policies, health, and safety procedures
8. Market & Competitor Awareness
Stay informed on industry trends and competitor offerings
Provide feedback to management for improving product selection and sales strategies
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Work Location: In person
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