Greet guests, clients, and visitors warmly and professionally.
Assist with check-in, check-out, and reservation processes.
Answer phone calls, emails, and inquiries promptly and courteously.
Support the team in managing guest complaints and providing quick resolutions.
Maintain records of guests, visitors, and administrative documents.
Coordinate with housekeeping, food & beverage, and other departments for smooth operations.
Handle cash/credit transactions (under supervision, if applicable).
Ensure the reception area is tidy, welcoming, and well-organized.
Learn and follow standard operating procedures (SOPs) for the front office.
Perform other duties as assigned during the training period.
Job Types: Full-time, Fresher
Pay: ₹9,063.11 - ₹15,000.00 per month
Benefits:
Flexible schedule
Food provided
Work Location: In person
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