Job Description

contact for guests, providing a welcoming and professional experience from check-in to check-out. Key responsibilities include greeting guests, managing reservations, handling check-ins and check-outs, and addressing inquiries or concerns promptly and courteously. The receptionist also processes payments, maintains guest records, and coordinates with other departments to ensure smooth guest experiences. Strong communication, organizational, and problem-solving skills are essential, along with a friendly and customer-focused attitude. Proficiency in hotel management software and basic computer skills is often required. The receptionist must maintain a neat appearance and a calm demeanor, especially during busy periods. This role is vital to ensuring guest satisfaction and upholding the hotel's service standards. Prior experience in hospitality or customer service is preferred but not always required. Flexibility to work shifts, including evenings, weekends, and holidays, is necessary in this dynamic environment.

Job Types: Full-time, Permanent, Internship
Contract length: 12 months

Pay: ?11,000.00 - ?26,241.87 per month

Benefits:

Food provided Health insurance Provident Fund
Schedule:

Day shift Morning shift Rotational shift
Supplemental Pay:

Overtime pay
Experience:

Hotel: 1 year (Preferred)
Work Location: In person