Job Description

Guest Services:

Oversee check-ins/outs, handle inquiries, resolve complaints and requests efficiently, and ensure a positive guest experience.

Operations Oversight:

Manage daily front desk activities, reservations, room assignments, lobby appearance, and ensure compliance with hotel policies.

Inter-departmental Coordination:

Liaise with housekeeping, maintenance, and other teams for seamless service delivery.

Financial & Administrative Tasks:

Prepare reports, manage budgets, handle billing, monitor supplies, and maintain accurate records.

Revenue Optimization:

Work with revenue management to manage occupancy and rates, and oversee VIP guest information.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Ability to commute/relocate:

Itanagar, Arunachal Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Hotel: 8 years (Required)
Language:

English (Required) Hindi (Required) Assamese (Preferred) Bengali (Preferred) Nepali (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location: In person