Job Responsibilities:
Greet and welcome guests upon arrival with a warm and professional demeanor.
Handle check-in and check-out procedures efficiently and accurately.
Address and resolve guest complaints and concerns promptly, ensuring complete guest satisfaction.
Provide information about the hotel's facilities, services, and local attractions.
Manage reservations and room assignments, ensuring accurate booking details and special requests are handled.
Maintain up-to-date records of guest information and transaction details.
Process payments and handle billing inquiries with precision.
Communicate effectively with guests and team members, both verbally and in writing.
Coordinate with the Front Office Manager on special requests and any operational issues.
Schedule:
Day shift
Night shift
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Food provided
Schedule:
Day shift
Night shift
Rotational shift
Experience:
total work: 1 year (Preferred)
Work Location: In person
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