Warmly greet and assist guests during check-in and check-out.
Answer phone calls, direct inquiries, and handle guest requests efficiently.
Resolve guest complaints and concerns in a timely and professional manner.
Provide information on hotel amenities, local attractions, and services.
Front desk operations:
Process reservations and assign rooms based on availability and guest preferences.
Handle payments, post charges to guest accounts, and balance cash drawers.
Manage the front desk area, ensuring it is clean, organized, and welcoming.
Operate the front office computer system and other office equipment.
Job Type: Full-time
Pay: ₹20,000.00 - ₹23,500.00 per month
Benefits:
Flexible schedule
Food provided
Provident Fund
Work Location: In person
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