Job Description

• Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department if needed.
• Responsible for greeting the visitors at the office & welcome all visitors with smile and proper greetings and guide them properly as per their requirements.
• Responsible for maintenance of important documents, files and records in an organized manner.
• Responsible for keeping all the stationary items in the organization up to date and order for fresh stock.
• To co-ordinate with all the internal as well as external customers regarding their telephone messages and any other issues &responsible for attending a visitor or customer present at office.
• Responsible for providing information about the services of the organization.

Desired Candidates should have Degree/Diploma in Hotel management/Aviation. 2-4 years experience in hotel field. Should have knowledge about hotel operations.

• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous customer handling related experience of at least an year is necessary
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• team player with high level of dedication
• Ability to work under strict deadlines
• Full comprehension of office management systems including MS Office and procedures
• Should be result-orientated and able to work under pressure for all work done on time.

Job Types: Full-time, Regular / Permanent Salary: 917,000.00 - 920,000.00 per month Benefits:

• Food provided
• Leave encashment
• Provident Fund

Schedule:

• Rotational shift

Ability to commute/relocate:

• Paravur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)