1. Manage guest check-ins and check-outs, ensuring accuracy and efficiency.
2. Assist guests with inquiries, reservations, and special requests.
3. Supervise junior front office staff and ensure adherence to service standards.
4. Coordinate with housekeeping and maintenance to meet guest needs.
5. Ensure billing accuracy and handle payment processes.
6. Address guest complaints and escalate issues when necessary.
7. Support the Front Office Manager in daily tasks and reporting.
Job Types: Full-time, Permanent
Pay: ?23,000.00 - ?28,000.00 per month
Benefits:
Food provided
Health insurance
Paid sick time
Provident Fund
Schedule:
Rotational shift
Supplemental Pay:
Yearly bonus
Work Location: In person
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