Job Description

Visitor & Communication Management:

Welcome guests, direct calls, take messages, and manage visitor logs.

Administrative Support:

Handle data entry, filing, document preparation, scheduling meetings, and coordinating with other departments.

Office Operations:

Maintain reception area cleanliness, manage office supplies inventory, and handle incoming/outgoing mail and deliveries.

Customer Service:

Resolve basic complaints, provide information about company services, and build positive brand awareness.

Equipment & Systems:

Operate office machines like printers, photocopiers, and possibly manage basic bookkeeping or invoicing.
Essential Skills & Qualifications

Skills:

Excellent communication (written/verbal), strong organizational & multitasking abilities, problem-solving, customer service orientation, attention to detail, and proficiency in MS Office.

Qualities:

Professional presentation, reliability, discretion, ability to stay calm under pressure, and a friendly demeanor.

Experience:

Previous experience in customer service or a front desk role is often required.
Job Types: Full-time, Permanent

Benefits:

Food provided Provident Fund
Work Location: In person