Job Description

Key Responsibilities:

Greet and welcome guests with a positive and professional attitude Handle guest check-in and check-out efficiently using the hotel management system Manage reservations and room allocations Respond to phone calls, emails, and face-to-face inquiries Coordinate with housekeeping and other departments for smooth room assignments Handle billing and payment processes Maintain front desk security and data confidentiality Assist guests with travel arrangements and concierge services Resolve guest complaints promptly and professionally Maintain a clean and organized front office area

Skills Required:

Excellent verbal and written communication skills Strong interpersonal and customer service skills Proficiency in MS Office and hotel management software (e.g., Opera, IDS, etc.) Ability to remain calm under pressure Well-groomed, pleasant personality with a professional demeanor Fluency in English and local language
Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Experience:

Hospitality Sector: 3 years (Required) Front Office Executive : 3 years (Required) Fluent English Communication : 3 years (Required)
Work Location: In person