Job Description

Guest and visitor management

• Greet and welcome guests as they arrive at the office.

• Direct visitors to the appropriate person or department.

• Maintain a tidy, presentable, and welcoming reception area.

• Manage visitor logs and security procedures.

Communication and administrative support

• Answer, screen, and forward incoming phone calls.

• Respond to emails and handle general inquiries.

• Receive, sort, and distribute daily mail and deliveries.

• Assist with administrative tasks like filing, photocopying, and data entry.

• Manage office supplies and maintain inventory.

Organization and scheduling

• Schedule appointments, meetings, and manage calendars.

• Coordinate with other departments to prepare meeting rooms.

• Handle bookings for travel and accommodations when necessary.

• Organize and maintain physical and digital files and records.

Requirements
Customer service

• Provide basic and accurate information to clients and visitors.

• Handle customer complaints and issues, often escalating them to management when needed.

• Process payments or handle cash transactions in some roles

Benefits
PF
Bonus
Insurance

Skills Required