Job Description

Greets, registers, and assigns rooms to guests. Issues room key to guest. Responsible for proper key control and other security measures. Answers telephone at the front desk. Transmits and receives telephone messages and sets up guests' wake-up calls. Date stamps, sorts, and racks incoming mail and messages. Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions. Well versed with all the softwares and systems of the front office. Keep records of room availability and guests' accounts. Operates the front office computer system. Makes photocopies if needed. Computes bill, collects payment, and makes change for guests. Makes and confirms reservations. Posts charges such as room, food, liquor, or telephone, to guest folio. Makes restaurant, transportation, spa reservations for guests Checks out guests and inquires about their stay. Promotes and upsells other services of the brand to increase awareness. Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Coordination with other central departments- sales, reservation, etc. Ensures Inn compliance of all company policies and procedures. Adheres to all safety procedures and informs management of any unsafe conditions. Attends meetings and training as requested.
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Food provided
Schedule:

Day shift Evening shift Morning shift Rotational shift
Experience:

total work: 1 year (Preferred)
Work Location: In person