Handle telephone calls, ensure that all forms and registers are filled up and maintained accurately and properly.
Prepare Duty Roaster of staff, handle absenteeism and attendance of staff, maintain log books.
Monitor all bellboys movement closely so as to ensure smooth functioning.
Take reservations, allocate rooms for check in, handle guest details whenever required, check guest bills, take check out etc.
Greet guests with a smile and escort them to their room.
Take wake up calls.
Ensure that all guests fill in the suggestion card.
Ensure proper guest relations at all times.
Handling all guest complaints immediately.
Make tele-calls to increase sales of rooms.
Take proper care of guests whenever there is a group check in.
Job Type: Full-time
Pay: ?12,000.00 - ?18,000.00 per month
Benefits:
Life insurance
Provident Fund
Language:
Hindi (Required)
English (Preferred)
Work Location: In person
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