Job Description

:

We are looking for a courteous and customer-oriented

Front Office Associate

to join our hospitality team. The ideal candidate should have prior experience in the hospitality industry and a passion for delivering excellent guest service.

Key Responsibilities:

Greet and welcome guests in a professional and friendly manner Handle check-in and check-out procedures efficiently Manage guest inquiries, requests, and complaints promptly Coordinate with housekeeping and other departments for smooth operations Maintain accurate guest records and billing information Ensure adherence to hotel policies and service standards
Eligibility Criteria:

Only candidates from a Hospitality background are eligible to apply

Diploma / Degree in Hotel Management or Hospitality preferred Prior experience as a Front Office Associate or similar role in hotels Good communication skills in English (additional languages are a plus) Willingness to work in shifts
Skills Required:

Excellent communication and interpersonal skills Customer service orientation Basic computer knowledge (PMS knowledge preferred) Professional appearance and attitude
Salary:

As per industry standards (Negotiable based on experience)

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?23,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person