Job Description

Job Summary

The Front Office Associate serves as the first point of contact for guests, clients, or visitors, providing a welcoming and professional experience. This role is responsible for handling front desk operations, administrative support, and customer service while ensuring smooth daily office functions.

Key Responsibilities

Greet and assist guests, clients, and visitors in a courteous and professional manner Manage front desk operations including check-in/check-out or visitor registration Answer, screen, and direct phone calls and emails Schedule appointments, manage calendars, and coordinate meetings Handle inquiries, requests, and complaints promptly and professionally Maintain accurate records, logs, and documentation Process payments, invoices, or billing as required Maintain cleanliness and organization of the front office area Coordinate with other departments to ensure seamless service delivery Follow company policies, procedures, and confidentiality guidelines
Qualifications & Skills

High school diploma or equivalent (associate degree preferred) Previous front office, receptionist, or customer service experience preferred Strong verbal and written communication skills Excellent interpersonal and customer service skills Proficiency in basic computer applications (MS Office, email, office systems) Ability to multitask, prioritize, and manage time effectively Professional appearance and positive attitude
Work Environment & Physical Requirements

Prolonged sitting or standing at the front desk Occasional lifting of office supplies or documents May require shift work, weekends, or holidays depending on business needs
Job Type: Full-time

Pay: ?9,000.00 - ?10,000.00 per month

Benefits:

Food provided
Ability to commute/relocate:

Phadamchen, Sikkim: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma (Required)
Experience:

Front desk: 1 year (Required)
Language:

English (Required) Hindi (Required) Nepali (Preferred)
Shift availability:

Day Shift (Preferred)
Work Location: In person