Job Description

Key Responsibilities:

Customer Service:

Greet visitors and customers in a friendly and professional manner, providing excellent customer service and assistance.

Communication:

Manage phone calls, emails, and other inquiries, directing them to the appropriate personnel.

Administrative Tasks:

Perform various administrative duties such as data entry, filing, and document preparation.

Scheduling and Coordination:

Support scheduling and appointment coordination for team members.

Front Desk Maintenance:

Maintain an organized front desk area, ensuring all materials and information are current and accessible.

Record Keeping:

Maintain accurate records of visitors, appointments, and other relevant information.

Problem-Solving:

Address guest concerns, resolve issues promptly, and make decisions that prioritize guest satisfaction.
Specific Skills:

Communication Skills:

Strong verbal and written communication skills are essential for interacting with visitors and colleagues.

Organizational Skills:

The ability to organize and maintain files, calendars, and other records is crucial.

Problem-Solving Skills:

Front Office Associates need to be able to address issues and find solutions in a timely and efficient manner.

Customer Service Skills:

Patience, empathy, and the ability to handle difficult situations calmly and professionally are important.

Data Entry and Computer Skills:

Proficiency in using computer software and databases is often required for data entry and record keeping.
Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?15,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Provident Fund
Schedule:

Day shift
Work Location: In person