A Front Office Assistant is the first point of contact, responsible for greeting visitors, managing calls, scheduling, handling mail, and performing clerical tasks like filing and data entry to ensure smooth office operations, requiring excellent communication, organization, and customer service skills. They serve as the face of the company, ensuring a welcoming atmosphere and efficient administrative flow, often handling payments, supplies, and general inquiries. Key Responsibilities:
Guest Services:Greet, welcome, and direct visitors, clients, and vendors professionally.
Communication:Answer, screen, and forward incoming calls; handle office correspondence.
Scheduling:Book appointments, meetings, and manage conference room bookings.
Administrative Support:Perform data entry, filing, scanning, and photocopying.
Office Management:Monitor and order office supplies; maintain a tidy reception area.
Financial Tasks:Collect payments and handle basic financial transactions.
Essential Skills & Qualifications:
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