Greet guests warmly and assist with check-in, check-out, and room assignments.
Manage room reservations, cancellations, and modifications in the system.
Handle guest queries, requests, and complaints professionally.
Answer phone calls and provide accurate information about the hotel, facilities, and local area.
Maintain records of guests, payments, and room availability.
Coordinate with housekeeping and other departments to ensure smooth operations.
Handle billing, cash, and credit card transactions securely.
Ensure front desk area is clean, organized, and presentable at all times.
Follow hotel policies, grooming standards, and service protocols.
Job Type: Full-time
Pay: ?9,393.34 - ?14,126.86 per month
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