Greet and welcome guests upon arrival Manage the check-in and check-out process Handle guest inquiries and provide accurate information Answer phone calls and direct them to the appropriate departments Coordinate with housekeeping and maintenance staff Maintain guest records and process payments Assist in resolving guest complaints and issues promptly Answering incoming telephone calls from prospective and existing guests Assisting guests with hotel reservations Assigning rooms and suites to guests Processing credit card transactions for lodging, room service and other hotel costs Transferring phone calls to guest rooms Providing guests with wake-up phone calls Assisting with guest requests and complaints Maintaining accurate records of guest charges (room service, pay-per-view). Interest Candidate Can Drop their CV Mention Email :-
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