Job Description

Key Responsibilities:

Coordinate with consultants to schedule client consultations and support target achievement. Manage front desk operations, ensuring timely, friendly, and personalised client service. Respond to phone and email enquiries with professionalism and accuracy. Maintain brand standards across all front desk interactions and studio spaces. Supervise guest relations and front office staff, fostering a positive and professional atmosphere. Compile and report performance metrics and front desk statistics. Create and manage efficient work schedules for front office personnel. Uphold high standards of conduct, grooming, and hygiene.

Education & Experience:

Bachelor's degree preferred (any discipline). Minimum 1-2 years of experience in front office, customer service, or hospitality roles. Proven track record in lead generation, pre-sales, and target achievement.

Required Skills:

Excellent communication skills in English, Hindi, and a regional language. Strong telephone etiquette and client handling capabilities. Knowledge of routine operations and front desk management. Highly motivated and results-driven with a focus on client satisfaction. Presentable, professional, and well-groomed appearance. Ability to work in a target-based environment.
Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Education:

Bachelor's (Required)
Experience:

Excellent Verbal Communication: 2 years (Required) Lead Generation, pre sales, tele sales: 2 years (Required) Client Handling & Service Orientation: 2 years (Required) Front Desk Operations/ Telephone Etiquette: 2 years (Required) Presentation & Grooming/Time Management: 2 years (Required) Target-Based Execution/Team Coordination: 2 years (Required) Basic Computer Proficiency/Brand Representation: 2 years (Required) Reporting & Documentation: 2 years (Required) Work Schedule Planning: 2 years (Required)
Language:

English, Hindi (Required)
Work Location: In person

Expected Start Date: 29/08/2025