Front Desk Executive Lajpat Nagar, Delhi
Year New Delhi, Delhi, India
Job Description
Responsibilities
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticiansof their arrival
- Book and confirm appointments via phone and email
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Manage our call center
- Maintain a tidy reception area
- Order business cards, brochures and stationery as needed
- Proven work experience as a Salon Receptionist, Front Desk Representativeor similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma
- Health insurance
- Paid sick time
- Provident Fund
- Day shift
- Diploma (Preferred)
- total work: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
- New Delhi, Delhi (Required)
- New Delhi, Delhi: Relocate before starting work (Required)
+91 8195092007
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Job Detail
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Job IdJD3207051
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNew Delhi, Delhi, India
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EducationNot mentioned
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ExperienceYear