Job Description

Key Responsibilities:

Coordinate with consultants to schedule consultations and support their incentive goals Handle client inquiries via phone and email with prompt, accurate responses Maintain brand standards across the front desk and studio environment Oversee guest relations and supervise front office staff professionally Compile and report front desk performance metrics and statistics Prepare efficient work schedules for front office staff Uphold high standards of grooming, conduct, and appearance

Qualifications & Requirements:

Proven experience in lead generation, pre-sales, and target achievement Prior experience in front office operations preferred Excellent communication in

English, Hindi, and a regional language

Strong telephone etiquette and client-handling skills Knowledge of front office and operations management Highly motivated, results-driven, and comfortable in a target-based role Presentable, professional, and well-groomed
Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Education:

Bachelor's (Required)
Experience:

Lead Generation & Pre-Sales : 2 years (Required) Front Desk Operations Management: 2 years (Required) Client Handling & Relationship Building: 2 years (Required) Telephone Etiquette & Communication Skills: 2 years (Required) Professional Grooming & Conduct, Target-Oriented Mindset: 2 years (Required) Basic Reporting & Metrics Compilation: 2 years (Required) Scheduling & Coordination Skills: 2 years (Required) Wellness, Hospitality, or Studio Environments: 2 years (Required) Brand Standards & Studio Protocols: 2 years (Required) Email & Communication Tools (Gmail, Outlook, Softphone): 2 years (Required) CRM or Front Office Software Familiarity: 2 years (Required)
Language:

English, Hindi (Required)
Work Location: In person