Job Description

Overall Role Purpose:

This hybrid role combines the responsibilities of a Front Desk Associate and an HR Coordinator. The individual will be the first point of contact for visitors and callers, ensuring smooth front office operations, while also assisting the HR department in coordinating recruitment processes and maintaining HR records and systems.

Key Responsibilities

1. Front Desk Responsibilities:

Greet and welcome visitors in a professional and friendly manner. Manage the front desk area, ensuring it is always neat, organized, and presentable. Answer and route incoming phone calls, take messages, and respond to inquiries. Handle incoming and outgoing mail, courier services, and deliveries. Maintain visitor logs and issue visitor badges. Coordinate with building management and vendors for office maintenance needs. Provide general administrative support (scanning, printing, filing, etc.). Assist staff with meeting room bookings and facility-related support.

2. HR Coordination & Recruitment Support:

Interview Coordination: Liaise with HR Recruiters and hiring managers to schedule interviews. Send interview invites and follow-up communications to candidates. Coordinate logistics for in-person, telephonic, or virtual interviews. Greet and assist candidates during on-site interviews.

3. Feedback Management:

Follow up with interviewers for feedback. Maintain accurate records of interview feedback and update systems accordingly.

4. Recruitment Administration:

Post job advertisements on internal and external job boards. Screen resumes as per basic job criteria (if required). Maintain a tracker for job openings, applicants, and hiring status. Assist in onboarding documentation and initial joining formalities.

5. HR Database & Records:

Maintain and update employee records in the HRIS or database. Assist in compiling reports on HR metrics such as recruitment status, attrition, etc. Ensure all HR files (physical and digital) are complete and compliant.

6. Other HR Support:

Assist with coordination of employee engagement activities and events. Support HR team in miscellaneous tasks as required.

7. Skills & Qualifications:

Bachelor's degree in business administration, Human Resources, or a related field. 1 year of experience in a similar front office or HR support role. Excellent verbal and written communication skills. Strong organizational and multitasking skills. Proficient in MS Office (Word, Excel, Google Sheets). Familiarity with HR tools is a plus. Professional demeanor and a customer service-oriented approach.

Key Attributes:

Positive and approachable personality Detail-oriented and proactive High level of confidentiality and integrity Ability to work in a fast-paced environment
Job Type: Full-time

Pay: Up to ?25,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Work Location: In person