Front office staff at Sinna Dorai\'s Bungalows, Anamalais
Overseeing personnel, including all categories of staff at all three SDB locations.
Daily rounds between the three bungalows to ensure standards are maintained in all departments.
Monitoring employee performance and conducting regular evaluations to help improve customer service.
Collecting, consolidating and verification of payments and maintaining records of budgets, funds, and expenses.
Resolving issues regarding hotel services, amenities, and policies.
Organizing activities and assigning responsibilities to employees to ensure productivity.
Welcoming and registering guests once they arrive as and when required.
Creating and applying a marketing strategy to promote the hotel\xe2\x80\x99s services and amenities.
Coordinating with external parties, including suppliers, vendors, travel agencies. Liaison and co-ordinate with tea estate personnel to get tasks completed/issues resolved
1. The candidate should be able to communicate fluently in English. Spoken Tamil knowledge is a plus. 2. Along with solid communication skills the candidate should possess problem-solving skills. The role of reservation will contribute directly to the percentage of occupancy- converting leads requires a strong logical application of mind. 3. We encourage both Male and Female candidates to apply for this job. 4. Candidate should be able to draft emails to co-ordinate supplies and repairs along with reservation enquires. 5. Should have a valid two-wheeler license to travel between the properties. 6. Should be able to handle the reservation calls and convert bookings on all 7 days of the week. 7. Should be available 24/7 over the phone during in-house guest emergencies. 8.Candidate should maintain excel sheets for occupancy, stocks, purchases etc. Job Type: Full-time Salary: From \xe2\x82\xb922,000.00 per month Benefits:
Cell phone reimbursement
Paid sick time
Schedule:
Weekend availability
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor\'s (Preferred)
Experience:
Hospitality: 2 years (Preferred)
Total work: 2 years (Preferred)
Language:
English (Required)
Hindi (Preferred)
Work Location: In person Speak with the employer +91 9444572713 Expected Start Date: 12/10/2023
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