Manage outbound calls to assist customers with order queries, deliveries, returns, and payment-related issues.
Guide website navigation, product selection, and checkout process for customers on the Shopify platform.
Handle NDR, RTO, and Abandoned Cart follow-ups to improve customer satisfaction and reduce cart abandonment.
Resolve customer complaints and offer solutions, ensuring a positive customer experience.
Document customer interactions and update the CRM system accordingly
Job Type: Full-time
Pay: ₹11,504.79 - ₹17,751.23 per month
Benefits:
Provident Fund
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.