Job Description

Roles & Responsibilities:

Direct and coordinate food and beverage operations to ensure customer satisfaction and profitability. Develop and implement policies and procedures to improve operational efficiency. Manage staff, including hiring, training, scheduling, and performance evaluation. Ensure compliance with health, safety, and sanitation regulations. Monitor inventory levels and order supplies as needed to meet demand. Collaborate with chefs and kitchen staff to plan and execute menus. Handle customer complaints and feedback promptly and effectively. Willing to learn about the company and its involvements. Providing suggestions and recommendations to upsell. Deal with complaints and problems with a positive attitude. Facilitating and assisting Service Leader in any other requirements.

Keys & Skills

Fluent in spoken and written English. Minimum 1 year' experience in restaurant service/ F&B industry, experience as a barista will be a plus. Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered. Outstanding Customer Service, focused and oriented. Full time flexible hours are required (able to work days, nights, weekends, holidays). Strong communication skills with the ability to promote sales and resolve conflict. Able to work at a fast pace while maintaining attention to detail; ability to multi-task. Professional, articulate, friendly, and punctual. Positive, Cheerful, Energetic, Fun and Friendly. Team player & ability to work in a diverse work environment. Good communication & interpersonal skills. Excellent attention to detail.
Job Types: Full-time, Permanent

Pay: ₹13,523.49 - ₹24,000.41 per month

Benefits:

Food provided Paid sick time Paid time off Provident Fund
Education:

Diploma (Required)
Experience:

Food service: 3 years (Required)
Language:

English (Required)
Location:

Bellandur, Bengaluru, Karnataka (Required)
Work Location: In person