Job Description

Job Overview

The F&B Executive is responsible for assisting in the smooth day-to-day operations of the Food & Beverage department. This includes supervising service areas, coordinating with kitchen and service teams, ensuring guest satisfaction, maintaining quality standards, and supporting the F&B Manager in achieving departmental goals.

Key Responsibilities

Operations & Service Management

Supervise and ensure smooth operation of restaurants, banquets, bar, and in-room dining. Monitor service standards, table setups, and overall guest experience. Ensure timely coordination between kitchen and service teams for efficient delivery. Assist in handling guest complaints or feedback promptly and professionally. Ensure adherence to hygiene, grooming, and service SOPs across all outlets.

Guest Relations & Service Excellence

Interact with guests to understand their preferences and enhance satisfaction. Ensure consistent, high-quality service aligned with brand standards. Promote upselling of menu items, beverages, and special promotions.

Team Supervision & Training

Support the F&B Manager in supervising and scheduling staff. Conduct daily pre-shift briefings on menu updates, promotions, and service expectations. Provide on-the-job training and motivation to F&B associates and stewards.

Financial & Inventory Support

Assist in monitoring outlet sales, billing accuracy, and cost control. Help in maintaining par levels and inventory for linen, cutlery, crockery, and beverages. Support the preparation of reports related to sales, guest feedback, and operations.

Coordination & Communication

Coordinate with other departments such as Kitchen, Housekeeping, and Front Office for smooth operations. Communicate guest preferences, special requests, and feedback effectively. Support in organizing special events, buffets, and banquet functions.

Qualifications & Requirements

Bachelor's / Diploma in Hotel Management or related field.

3-4 years of experience

in F&B service, preferably in hotels or resorts. Strong knowledge of F&B operations, service etiquette, and customer interaction. Excellent communication and leadership skills. Hands-on experience with POS systems and basic reporting. Flexible to work in shifts, weekends, and holidays.
Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person