Job Description

The role of an Assistant Restaurant Manager is critical in ensuring the smooth and efficient operation of a restaurant. Here are typical roles and responsibilities for an Assistant Restaurant Manager:

Supervision and Leadership:

Oversee and lead the front-of-house staff, including servers, hosts/hostesses, and bartenders.
Set a positive example for the team by demonstrating excellent customer service and professionalism.

Customer Service:

Ensure that customers receive exceptional service and address any concerns or complaints promptly.
Train staff on proper service etiquette and techniques.

Shift Management:

Manage daily restaurant operations, including opening and closing duties.
Assign tasks and responsibilities to staff during shifts to ensure efficient service.
Monitor staff performance and provide coaching and feedback as needed.

Scheduling:

Create staff schedules, taking into account business needs, labor costs, and employee availability.
Adjust staffing levels as needed to meet peak and slow periods.

Inventory and Stock Control:

Oversee inventory management, including ordering supplies, tracking stock levels, and minimizing waste.
Ensure the availability of food and beverage items on the menu.

Financial Management:

Monitor sales and revenue, analyze financial data, and work to increase profitability.
Control costs, such as labor and overhead expenses, to maintain budget targets.

Menu and Product Knowledge:

Stay updated on the menu offerings, ingredients, and preparation methods.
Train staff on menu items, specials, and wine/cocktail lists.

Compliance and Safety:

Ensure compliance with health and safety regulations, food safety standards, and licensing requirements.
Conduct regular safety inspections and address any potential hazards.

Staff Training and Development:

Train new employees on restaurant policies, procedures, and customer service standards.
Provide ongoing training and development opportunities to improve staff skills and knowledge.

Guest Relations:

Build and maintain positive relationships with regular customers.
Solicit feedback from guests and use it to improve the dining experience.

Marketing and Promotion:

Assist in the planning and execution of marketing initiatives and promotional events.
Help generate ideas to attract new customers and retain existing ones.

Conflict Resolution:

Mediate conflicts and resolve disputes among staff or customers.
Handle difficult or escalated customer situations professionally.

Record Keeping:

Maintain accurate records of sales, inventory, and staff schedules.
Prepare reports for management on restaurant performance.

Administrative Tasks:

Handle administrative duties such as payroll processing, invoices, and staff documentation.

Assist Restaurant Manager:

Provide support to the Restaurant Manager and step in when necessary to cover their duties during their absence.

An Assistant Restaurant Manager plays a vital role in ensuring the restaurant's success by overseeing daily operations, maintaining high-quality service standards, and contributing to the restaurant's overall profitability and customer satisfaction.

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Ability to commute/relocate:

Patiala, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 4 years (Preferred)
Work Location: In person