Job Description

Key Responsibilities

Greet guests warmly and escort them to their tables. Present menus, explain specials, and assist guests with food and beverage selections. Take accurate orders and ensure timely service of food and drinks. Maintain a high level of product knowledge on menu items, ingredients, allergens, and promotions. Ensure cleanliness and organization of the dining area, service stations, and cutlery. Coordinate with kitchen and bar teams to deliver orders efficiently. Manage billing, handle payments, and maintain accurate records. Address guest queries and complaints professionally and promptly. Upsell menu items, beverages, and promotions to enhance revenue. Ensure adherence to hygiene, safety, and sanitation standards (FSSAI norms). Assist in set?up and breakdown for events, buffets, and special functions. Maintain proper grooming standards and follow hotel SOPs. Participate in briefings, trainings, and performance evaluations.

Skills & Competencies

Excellent communication and interpersonal skills. Strong customer service and guest handling abilities. Knowledge of food, beverages, wines, and service techniques. Ability to multitask and work in a fast-paced environment. Team player with a positive attitude. Basic understanding of billing systems (POS). Attention to detail and strong organizational skills.
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?32,000.00 per month

Experience:

* Hospitality: 3 years (Required)