Food And Beverage Manager
Year Solan, Himachal Pradesh, India
Job Description
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Have an avid desire and curiosity into all Food & Beverage? Are you a stickler for detail when it comes to customer service, while also paying attention to the back of the house? - whether it be a plate full of numbers, establishing a schedule or setting the stage for a productive team. Well then, we welcome you to apply at Kasauli Hills Resort, an exclusive remote destination with all things unique with a twist. A place where nature matters the most to make your every moment cherished! As Food & Beverage Manager, you\xe2\x80\x99ll be a part of a group that is enthusiastic about providing top-notch service and believes that anything is possible while having fun with everything we do! Qualifications Ideally with a university degree or diploma in Hospitality/Tourism management. Minimum 2 years work experience as Team Leader or Assistant Manager F&B Training in larger operation. Good presentation, administrative and interpersonal skills are a must. Food & Beverage Manager
Work Dynamics: What this job involves:
In-depth understanding of the role\xe2\x80\x99s ins and outs
Work Dynamics: What this job involves:
- Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
- Creates a positive team atmosphere among Team Members.
- Maintains records of staff periodic manner and operating costs.
- Provides feedback and coaching to the Team regularly.
- Understands building capability through Cross training
- Treats all Team Members fairly, with respect.
- Sets high standards for appropriate team behavior\'s on shift.
- Lead F&B team by attracting, recruiting, training and appraising talented personnel.
- Establish targets, KPI\xe2\x80\x99s, schedules, policies and procedures.
- Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
- Handle guest complaints in restaurants.
- Identify customers\' needs and respond proactively to all of their concerns.
- Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
- Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
- Check the quality of deliveries of fresh food and baked goods.
- Comply with all health and safety regulations.
- Assist management for assessing and finalization of sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
- Arrange for maintenance and repair of equipment and other services.
- Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
- Ensures new products are executed properly the following roll-out.
- Is capable of handling irate customers with a friendly/calm attitude.
- Preserve excellent levels of internal and external customer service.
- Ensures product quality and great service.
- Shows enthusiasm about guest within the restaurant.
- Is flexible in dealing with changes/problems (e.g., being short-staffed).
- Ensures the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
- Develops and implements plans where property food & beverage initiatives & hotel targets are achieved
- Design exceptional menus, purchase goods and continuously make necessary improvements.
- Leads and manages the food & beverage team, fostering a culture of growth, development and performance within the department
- Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships with all key stakeholders
- Establishes and delivers effective programes that advance service standards, profitability and cost control
- Report on management regarding sales results and productivity
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
- Managing catering events, involving arrangements and negotiating with clients regarding the facilities and catering services for special events
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
In-depth understanding of the role\xe2\x80\x99s ins and outs
- Excellent leadership skills with a hands-on approach and lead-by-example work style
- Proven experience in food & beverage service with strong problem-solving capabilities
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experienced in using IT systems on various platforms
- Strong communication and leadership skills
- Mastery in delegating multiple tasks
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Kasauli, H.P.: Planning to relocate before starting work (Required).
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
- Fixed shift
- Kasauli Hills Resort, Solan - 173201, Himachal Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
- Diploma (Preferred)
- Team management: 2 years (Preferred)
- Food industry: 2 years (Preferred)
- English (Required)
- 25% (Preferred)
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Job Detail
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Job IdJD3034955
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSolan, Himachal Pradesh, India
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EducationNot mentioned
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ExperienceYear