Job Description

About JLL -
We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Food and Beverage Manager
Work Dynamics
What this job involves
Food and Beverage
A food and beverage manager are responsible for the operations of a restaurant/Cafeterias. They are responsible for ensuring that all the food and beverages are of the highest quality. A few of the main duties of a food and beverage manager are designing unique menus, handling customer complaints, creating company policies, and complying with food and safety regulations. They also must prepare reports on how the Catering company is performing.
A food and beverage manager should have vast experience in the restaurant/Catering industry as well as a culinary school degree. One of the most important skills that a food and beverage manager will have is the ability to connect with customers. Another skill is problem solving as the food and beverage manager will have to be able to solve any issues that the outlets/Cafeterias encounters.
Responsibilities for Food & Beverage Manager

• Food safety supervisor certified by FSSAI.
• Managing all GSC Factories & Commercial sites direct operations with single point of contact (SPOC).
• Ensures all the food production plans are following rigidly and food dispatches timely to remote sites.
• Interacting with client to increase revenue by providing best menus for special lunch.
• Coordinates with production team to ensure quality and quantity of food dispatching to sites on time.
• Maintains food cost, reducing wastage and providing appropriate inputs for cost cutting.
• Providing cross-levelling coordination and support as required to assure all menu items are available.
• Developing a good working relationship based on responsiveness, trust, continuous improvement, and exceeding expectations.
• Making P&L reports, MIS reports, budget forecast reports & cost analysis reports.
• Conducting regular audit of kitchen & Approved Branded items of stores across sites.
• Communicating regularly with staff to assess morale, potential problems and training needs.
• Following daily indent system of rations and controlling materials, also follow up of FIFO system.
• Conducting training for staff of food safety, personal hygiene and general safety.

Implementations:

• Implemented daily sales report to Pan India sites, follow up the same on daily basis.
• Implemented approved branded items to stores to maintain quality supplies from vendors.
• Implemented Cafeteria SOP's for Factories & Sales Offices.
• Regular interaction with regional canteen vendors for better implements and best services.
• Implemented cafeteria inventory system for Pan India sites, sharing the same to client.
• Handling Pan India AMC vendors to monitor uninterrupted services for kitchen equipment's.
• Regular follow ups with vendors for SLA renewals, license renewals and staff medical renewals.
• Supporting Regional Managers to achive cafeteria budget and providing inputs for maximum savings.
• Implemented standard HSEQ policies to Pan India sites and following the same.
• Making monthly cafeteria operation reviews of all sites and do the presentation.
• Interacting to client for cafeteria budget addition by providing appropriate data for validation.
• Maintaining high standards of hygiene and quality services all the times across Pan India sites.

Sound like you? To apply, you need to be:
Qualifications for Food & Beverage Manager

• Great organizational skills
• Ability to forecast how much food is needed
• Ability to delegate tasks
• Great leadership abilities
• Deep knowledge of the food industry
• Customer oriented mindset
• Ability to communicate with all levels of staff
• Ability to create reports to give to ownership

Delivery of Client Satisfaction
Establish the vision and strategy of the account plan ensuring there is alignment with the client objectives and interests
Drive the account plan to deliver high quality results which exceed the client's expectations
Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle's business
Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform
Directs the client team, and leverages experts within the broader organization, to ensure exceptional results are delivered to the client, exceeding key performance indicators
Proactively solicits and responds to feedback and input from client
Establishes and maintains effective relationships with customers and gains their trust and respect
Builds and Manages High Performing Teams
Ensures the best qualified candidate is hired for all roles on the account
Thoroughly and critically assesses direct reports (and directs directs)
For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
Advances the firm's diversity and inclusion priorities by focusing on talent moves, i.e. hiring, rotation and promotion
Provides point in time coaching to elevate performance
Achieve Financial Result
Manages account financials to ensure plan is met or exceeded in both growth and profitability
Retain all current business lines and expand the book of business with the client to extend beyond existing product lines or geography
Mitigates risk for the organization by ensuring A/R is maintained below 60 days payable
Putting best practices in place
Do you like sharing ideas to improve the work process? As our Senior Manager, you'll contribute to the creation of facilities service delivery standards. You'll also help in the planning, implementation and review of site-specific processes and protocols. Teamwork should also be one of your strongest points, as you'll work with a team to ensure that all performance targets set out in the contract are being met. To do this, you'll develop tools that help measure the technical team's performance on a quarterly or annual basis.
A technical hands on expert
An ideal candidate would have a university degree or professional qualification in engineering or facilities management, and over four years' experience in facilities operation. A strong background in troubleshooting processes is a big plus.
Good communicator
Do you have an excellent command of spoken and written English language? Can you communicate technical issues to less able colleagues, clients and vendors? If you said yes to these, bring your ambition and explore our world of possibility.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can't wait to see where your ambitions take you at JLL. Apply today!