Job Description

About Us Conveniently located in the heart of the IT corridor on Rajiv Gandhi IT Expressway, also known as Old Mahabalipuram Road (OMR), Holiday Inn Chennai OMR IT Expressway is easily accessible to the city and just 13 kms away from the Chennai International Airport. Whether you are travelling for leisure or business, at Holiday Inn we strive continuously to ensure that your stay with us is comfortable as well as a memorable one. Our landmark property at SRP Tools Junction boasts of conveniences such as 202 comfortable guest rooms, contemporary interiors, breathtaking view of the IT corridor, complimentary standard Wi-Fi access, stylish banquet hall and to top it all an efficient staff who are always at your service. Relish a refreshing dining experience at our all day dining restaurant, Café G.We are also the right place for you to have the afternoon tea or a meeting over a cup of coffee at The lounge. We believe that awesome things come in little packages .At Score, the sports bar & grill , we take pride in finding joy in little things. Whether planning for a business trip or leisure in Chennai, book today at Holiday Inn Chennai OMR IT Expressway.



Your day to day People • Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues • Train colleagues to make sure they deliver with compliance and to the standards we expect • Recommend or initiate any HR elated actions where needed Financial • Help prepare the hotel’s annual budget and the setting of departmental goals • Monitor budget and control expenses with a focus on food, beverage and labour costs • Working with the catering office, identify additional sales opportunities to enhance revenue • Drive promotions that deliver great dining experiences for guests at a good value • Make sure credit and financial transactions are handled in a secure manner Guest Experience • Make sure all food and beverage equipment is in operational condition and regularly cleaned • Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs • Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction Responsible Business • Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions • Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef • Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste • Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment • Other ad-hoc duties - unexpected moments when we have to pull together to get a task done



What we need from you • Some college and/or advanced training in food and beverage management • 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience •Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred • Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law



What we offer Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. · True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests · True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay · True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs · True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.