Job Description

Job Summary:

The Floor Executive is the on-ground leader during service, responsible for coordinating staff, managing guest flow, ensuring a lively yet professional atmosphere, and resolving real-time issues to ensure seamless service. You will act as a direct extension of management on the floor.

Key Responsibilities:

Guest Experience & Service

Greet and interact with guests to ensure satisfaction and memorable experiences Handle reservations, VIP guests, and special requests with discretion and efficiency Quickly address and resolve guest concerns or complaints Ensure floor is clean, organized, and presentable at all times

Team Coordination

Support and guide waitstaff, runners, and bar team during shifts Communicate table assignments, section rotations, and special notes Ensure team maintains proper service standards, uniform, and conduct Assist in new staff training and on-the-job coaching

Floor Operations

Oversee table turnovers, guest seating, and flow during high-volume periods Monitor ambiance (lighting, music levels, crowd control) Liaise with kitchen and bar to ensure timely service and communication Support bar-backs and bussers when needed to keep service smooth

Control & Compliance

Ensure responsible alcohol service and age verification procedures Enforce house policies related to guest behavior and safety Maintain compliance with health and safety standards

Qualifications:

1-3 years of experience in hospitality or nightlife preferred Energetic, proactive, and composed under pressure Excellent interpersonal and communication skills Confident in managing fast-paced, high-volume service Strong problem-solving and decision-making ability Flexible schedule - must be available nights, weekends, and holidays

Perks:

Competitive salary/tips + performance bonuses Opportunity to grow into supervisory or assistant manager roles Staff discounts and event access A chance to be part of a vibrant, fast-paced hospitality team
Job Type: Full-time

Pay: ₹24,000.00 - ₹26,000.00 per month

Work Location: In person