Job Description

Designation- Deputy General Manager/GM - Operations

Industry- Commercial- Interior Design
JOB CRITERIA:

- Candidate should be Smart, Confident, balanced with logical and practical thinking, focused, able to handle the pressure, and quality oriented

- Understanding of PnL/Finance will increase the chances of selection

- Min.8 yrs of experience in Commercial Office Space Design & Build Industry

- Experience of executing min 1 lakh sft single project of Office Design & Build as a project lead.

- Thorough knowledge of MeP and Building Management Systems (BMS)

- Thorough knowledge of project management modules- MS Projects etc.

HIRING BUSINESS LEADERS:

- The Business Leader role is paramount to Flipspaces\'s success during the sharp growth phase it is currently in. This individual will act as the complete owner of his/her domain, be it targeted lead closures in sales or timely project delivery under operations or bespoke design fulfilment under the design role.

- The individual will work as a core leadership member and will be accountable for crafting the growth roadmap of the organisation along with owing the responsibility of building the organisational culture as well.

- Flipspaces is a result oriented workplace which values merit and performance foremost. It is a place where young and ambitious leaders are nurtured and propelled to bring the best in them.

WHAT IS EXPECTED OF AN OPERATIONS BUSINESS LEADER?

- Heading the operations and back-end for overall account and achieving business goals set by the organization

- Overseeing overall construction of interior projects assigned

- Lead and manage overall operations and profitability in accordance with the business goals of the firm

- Identifying work front, required labour count and ensuring the timely execution and quality of each project

- Lead weekly project reviews to define critical success factors for specific clients and projects, and - develop strategies and tactics to achieve them while mitigating business risks.

- Ensure the quality of the service deliverable through strong QA/QC Review, hiring, training, and utilization of staff, leveraging efforts to maximize value for the firm.

- Ensuring flawless and regular documentation for the management and clients

- Execute on a wide variety of initiatives from broad ops strategies to tactical improvements

- Develop, document, and implement workflows to enhance organizational effectiveness

- Work with multiple stakeholders across the organization (sales, human resources, marketing, product, finance, legal, and analytics) to recommend and implement changes to operations processes

- Evaluation and implementation of new project management tools and technologies to improve workflows

- Ensure Client Satisfaction by holding regular interaction and review with clients, trade contractors, architects and project management consultants & others to monitor and co-ordinate all phases of construction.

- Implementing, monitoring and maintaining Quality Standards at the project site with Safety health and environment plan as per standard norms and clients requirements/expectations

- Monitoring Billing & Realization of payments (both ways external and internal)

- Ensuring timely management of any unforeseen delay

- Summary: Supply Chain, Operations, Planning, Quality Control, Organizational Leadership, P&L Management, Risk Management, Inventory Management, Warehousing, and Quality Control

Why this a great role and are you the one, who can do the following!

- Passionate about both the creative process and the business of Design & Build.

- Folks from Design & Build companies are a better fit though strong project management capabilities can overpower lesser experience in this domain.

- Minimum 8 years of very strong experience working on the business, technical side of the Commercial Office Design & Build similar industry.

- Have closely worked with the project management and commercial teams in the Indian Design & Build or any other similar industry.

- Project Management capabilities. You will eat-sleep-breathe project management for large but short Turn Around Time projects (60-90 days). It is stressful for some and invigorating for others though equally satisfying to achieve laurels and appreciation from team and client on delivery of a successful project.

- Be out of the comfort zone, be stable and have a zeal to be dedicated to work above the regular work schedules.

- Build and maintain market leadership. Self-motivated and has the spur to achieve goals.

- Are you a numerate? Who can handle large ticket projects and has skilful articulation with financial reports/numbers.

- Deft at project financial reporting and P&L supervision techniques.

- Manage multiple stakeholders, internal and external.

- Exceptional at interpersonal relations and client handling. Client Delight is paramount for a successful engagement for you. A high touch client engagement.

- Excellent written and verbal communication skills. Communication is your key to success - across levels and across clientele.

- The great value addition to Flipspaces and the team.

- Great with fitting in different working environment and fits well in the culture.

Welcome aboard! Career Path to begin with:

7-14 DAYS:

- Deputation on live projects of smaller size in non-client interfacing role

- Introduction to Key Vendors and participation in live Procurement Negotiations

- Introduction to internal Financial, Quality Audit Processes

- Introduction to Team and make ecosystem of Setting KPIs

NEXT 2-12 MONTHS

- Accountability of PnL size for minimum revenue of INR 5-10 Cr/month thereby achieving a minimum Revenue of 60-120 Cr /annum

- Direct Reporting of a team of 8-20 personnel from Design, Project Management, Procurement Team

- Building multiple process and ecosystems to fuel further business development through client delight

Can you step into all this and take charge. Then this is the role for you!!

We love experience. We love knowledge.

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