JOB DESCRIPTION

• Role :

As a Sec Ops Settlements team Vice President, you will lead and set the vision for teams providing middle office support to the Fixed Income EMEA based trading desks. The role would require the team to ensure all trades economics are captured and allocated in a timely manner and all queries from trading desk / sales / counterparties and from other internal teams are responded timely and accurately. You are expected to identify process improvement and efficiency opportunities and work with internal teams and / or external service providers to optimize the functions. As a gatekeeper, you should be able to identify process gaps and build suitable controls to manage functional risks effectively. Your role will require the ability to resolve complex business challenges, manage competing priorities and interact with senior stakeholders showcasing the ability to influence and drive outcomes while always prioritizing our clients\xe2\x80\x99 experience. Job Responsibilities: Manage business, process & stakeholders

• Exercise sound judgment; act with integrity; protect our company, clients, and customers
• Define and monitor key performance indicators (KPIs) & Key risk indicators
• Manage team\'s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures. Maintain excellent quality standards
• Partner with front offices, core operations, and technology teams globally
• Act as a subject matter expert on Fixed Income Settlements, providing insight and understanding of complex inquiries from internal and external contacts
• Provide the highest level of service to our external client and internal stakeholders
• Serve as a primary point of contact for escalations, respond timely to internal / external stakeholders

Manage Risk

• Maintain documented procedures and ensure adherence to and compliance with firm policies and regulatory requirements
• Understand and comply with regulations, policies and procedures related to these process & functions
• Partner with global teams to perform root cause reviews, remediate issues, and update processes and procedures as necessary
• Maintain a strong control environment through adherence to procedures, control policies and service level agreements that would satisfy risk and audit requirements

Manage People

• Provide leadership - setting clear goals, strategies, and goals aligned with the overall business strategy
• Staff Management and Planning: Responsible for staff performance development planning, resource planning and allocation and building an inclusive and collaborative culture
• Evaluate staff performance and provide feedback via informal discussions, quarterly/semi-annual performance meetings and the annual review process. Ensure effective succession plan
• Provide oversight, training, guidance to the team and ensure effective cross training
• Manage team performance, leading by example on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards

Manage change

• Collaborate to identify opportunities for process improvements, streamline processes
• Encourage Innovation: Create a culture of accountability and innovation. Will support and steer the team/s to continually encourage improvements in process flows to ensure scalability and minimize manual touchpoints
• Present analysis findings, progress updates, and strategic recommendations to the executive leadership team and relevant stakeholders
• Independently identify process improvement and efficiency opportunities and see them to completion

Required Qualifications, Capabilities, and Skills: Skills

• Strong experience and understanding in Fixed Income/Equities Settlements or Middle Office
• Excellent verbal and written communication skills, including executive communication skills. Language skills are beneficial.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with stakeholders
• Strong risk management skills
• Strong analytical and problem-solving abilities
• Service Orientation: Adaptive Client and Communication skills: ability to present information in different degrees of detail and form depending on the audience; interpret client requests and propose solutions
• Negotiation: Advanced influencing/partnering skills: working on own, within a team, and through others
• Excellent employee management skill and ability to partner with business stakeholders across the organizations

Capabilities

• Ability to work effectively while managing multiple priorities
• Strategic thinking and problem-solving capabilities, with a focus on driving business impact through data-driven insights
• Ability to adapt to, guide and support others through changing environments and possess the mindset to seek continuous improvement in processes and controls
• Ability to identify and mitigate risks
• Highly adaptable interpersonal skills with the ability to successfully engage and influence a broad range of individuals across
• Ability to multi-task and adapt to changing priorities with attention to detail
• Ability to maintain relationship with internal / external stakeholders including trade, risk management, technology, legal and compliance and audit

Preferred Qualifications, Certifications, and Technical Skills:

• Minimum Bachelor\xe2\x80\x99s degree
• Strong experience and understanding in Fixed Income/Equities Settlements or Middle Office
• Certification in Derivatives or Securities Markets will be an added advantage

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\xe2\x80\x99s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\xe2\x80\x99 and employees\xe2\x80\x99 religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\xe2\x80\x99s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.



Operations teams develop and manage innovative, secure service solutions to meet clients\xe2\x80\x99 needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.