Job Description

We are hiring for Social Media Manager for Pune location. Strictly Work from office. Company Profile:Firstcry.com is Asia's largest online shopping portal for kids and baby products with more than 2 Lac products and over 10 million plus happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 2000 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore, Mumbai & Kolkata. The company is also expanding through the Franchise route, with more than 417+ stores opened across various states in India making it the second largest player in offline stores.www.firstcry.com:- Define the social media approach and plan for each of the brand's social media channels.- Develop the long term content road-map and periodic monthly content plans.- Curate, schedule and manage the social content calendar for all pages.- Create briefs for designing social media posts and creatives.- Liaise with departments to deliver on briefs as expected and on time.- Drive continuous growth and engagement to industry benchmark levels.- Constantly ideate and experiment to derive learnings to revise and improve performance.- Periodically analyse performance and course correct as and when required.- Create, build and grow a strong social media community and utilize it to impact business.- Monitor and keep a pulse on social media trends, news and best practices.- Utilize the organization's collaborator network to support promotional efforts and campaigns.Key Skills Required:- Sound understanding of using social media for business (obviously!)- Designing content for social media.- Strong communication skills- Writing, static and video content creation- Creative thinking- Basic analytical abilities- Understanding of online communities- Super strong organizational skills- Flexibility and agility- Online networking and building connections- Customer service & response management (ref:updazz.com)