Job Description

• Head OfficeNavi Mumbai

• 
  
  Required Experience
  5 - 12 Years
  
  Posted On
  24 Aug 2022

Skills
Knowledge & Posting Location

FIREWALL ROUTERS SWITCHES TROUBLESHOOTING
Minimum Qualification
B.TECH/B.E


Job Purpose
Ensure L&T Data Center and Its Customers business continuity by providing 24/7 Firewall Support. Ability to clearly Understanding complex technical issues and fix them within the SLA without any downtime/outage. Configure, implement, and troubleshoot firewalls, routers and switches. Key Responsibilities

• Performs upgrades and changes in firewalls.
• Implementation of new firewalls as required.
• Assists with troubleshooting network connectivity as it relates to firewalls.
• Utilizes change management, request, and ticketing systems, documents status updates and problem resolutions.
• Complete All assignments in a timely manner with an acceptable level of quality.
• Maintains documentation related to work area.
• Completes network change requests.
• Follows documented ITIL processes, procedures and policies.
• Performs customer service duties and responds to customer and project requests as defined by management.
• Understanding complex technical issues and managing them within a fast-paced business environment
• Maintaining all the software and hardware in relation to security.
• Sourcing and implementing new security solutions to better protect the organization
• Documenting security certification

EDUCATIONAL QUALIFICATIONS: (degree, training, or certification required)

• BE/B-Tech or equivalent with Computer Science or Electronics & Communication

RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)

• Expertise across a variety of security products including firewalls, URL filtering, information security and virus protection
• The commercial acumen to provide cost-effective security solutions
• An enthusiasm for staying up to date with the very latest updates about security threats and solutions
• Outstanding communication skills that go beyond tech talk – the ability to translate complex IT matters to those without an IT background
• Strong time management and organizational skills
• Previous exposure to Linux and/or Windows Operating Systems, coding languages, and/or Networks
• In-depth experience in security aspects of multiple platforms, operating systems, software, communications and network protocols is desired
• Competency in verbal, written, and presentation communications and interpersonal understanding
• Ability to understand customer's business needs.
• Ability to work with all levels of employees
• Highly motivated and able to work effectively under minimal supervision in a fast-paced environment
• Team-oriented, placing priority on quality and the successful completion of team goals
• Organization and planning skills that include: time management, project coordination and management, and the ability to handle multiple deadlines and associated pressures.
• Competency in developing effective solutions to business problems
• Ability to analyze problems and to make decisions