Job Description

**Job Title:** Financial Patient Counselor **Department:** Finance **Location:** BANJARA HILLS HYDERABAD **Reports to:** Hospital Administrator **Job Type:** Full-time **Job Summary:** The Financial Patient Counselor at our Ayurvedic Hospital plays a crucial role in assisting patients with understanding their financial responsibilities related to healthcare services. The primary responsibility is to counsel patients and their families regarding financial aspects of their treatment, insurance coverage, and available payment options. The Financial Patient Counselor ensures that patients are well-informed about the costs associated with their care, alleviating financial concerns and enabling them to focus on their well-being. **Key Responsibilities:** 1. **Financial Counseling:** - Provide detailed information to patients about treatment costs, insurance coverage, and out-of-pocket expenses. - Explain hospital billing and payment processes clearly and comprehensively. - Assist patients in understanding insurance policies, deductibles, copayments, and other financial obligations. 2. **Insurance Verification:** - Verify patients\' insurance coverage and obtain pre-authorizations for treatments and procedures. - Communicate effectively with insurance providers to resolve any coverage issues. 3. **Payment Arrangements:** - Discuss available payment plans and options tailored to patients\' financial situations. - Coordinate with patients to set up manageable payment schedules and assist with financial aid applications, if applicable. 4. **Documentation and Record-Keeping:** - Maintain accurate and up-to-date records of financial counseling sessions. - Document payment agreements, insurance details, and any financial assistance provided. 5. **Patient Support:** - Address patients\' concerns and queries related to financial matters with empathy and professionalism. - Collaborate with other hospital departments to ensure a seamless patient experience. 6. **Compliance and Regulations:** - Stay informed about healthcare regulations, insurance policies, and billing procedures to ensure compliance. - Adhere to confidentiality and privacy guidelines when handling patient financial information. 7. **Customer Service:** - Provide exceptional customer service to patients, ensuring their satisfaction and understanding of the financial aspects of their care. - Handle patient complaints and issues related to billing and financial concerns promptly and effectively. **Qualifications and Skills:** - Bachelor\'s degree in Finance, Healthcare Administration, Business, or related field. - Previous experience in financial counseling or patient billing in a healthcare setting is preferred. - Strong understanding of medical insurance policies, billing procedures, and reimbursement methods. - Excellent communication skills, both written and verbal, with the ability to convey complex financial information in an understandable manner. - Empathetic and patient-oriented approach when dealing with individuals facing health-related financial challenges. KSAC HOSPITALS is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Interested candidates are encouraged to submit their resume and cover letter detailing their relevant experience and qualifications. [Note: Customize the job description according to your hospital\'s specific needs and policies.] Job Type: Full-time Salary: \xe2\x82\xb920,000.00 - \xe2\x82\xb930,000.00 per month Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9030030907
Application Deadline: 25/11/2023
Expected Start Date: 30/11/2023