Cancer Mitr Executive/patient Counselor Sales (0 2 Yrs) Mumbai (tele Sales/bpo)
Job Description
Sales Executive - Patient Counselor - We are looking for a Call Center Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.Roles and Responsibilities : - Handle many inbound and outbound calls to customers and clients.- Identify the needs of customers, resolve issues and provide solutions. - Upsell other products wherever possible. - Ensure you follow the customer service script provided by the company for uniformity - Maintain good customer relations. - Meet personal targets and work towards meeting team targets. - Maintain records of the conversations with the customer and analyze the data. - Write and submit timely reports on performance, targets and customer queries.Requirements and qualifications :- Graduated high school, but a bachelor's degree in commerce or related fields is preferred. - Prior experience with customer service and call centers in relevant job roles. - Good knowledge of CRM practices and systems. - Customer oriented attitude with professionalism. - Strong multitasking, time management, and target achieving skills. - Excellent communication and listening skills with good command over the English and Hindi. (ref:updazz.com)
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Job Detail
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Job IdJD2939662
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear