Job Description

Spare Parts Sales job involves selling and managing mechanical/automotive/industrial parts, requiring strong customer service, product knowledge (identifying needs, recommending solutions), inventory management (stocking, ordering), processing transactions, and building client relationships to meet sales targets and ensure operational efficiency for customers. Key duties include assisting customers in-store/over-the-phone, managing stock, liaising with suppliers, and potentially handling outside sales or B2B accounts for garages/companies, all while maintaining accurate records and customer satisfaction.

Parts Sales Representative Parts Sales Executive Automotive Parts Counter Person Spare Parts Specialist
Key Responsibilities

Customer Interaction:

Greet customers, understand their needs (via description/inspection), provide product information, recommend solutions, and resolve issues.

Sales & Service:

Process orders, handle payments, upsell related parts/services, build long-term relationships, and achieve sales goals.

Inventory Management:

Check stock, locate parts (in-store/outside), order new stock, manage stockroom organization, and perform cycle counts.

Technical Support:

Offer guidance on part function, compatibility, and potential substitutes.

Administration:

Maintain detailed records, manage customer data, process returns, and submit sales reports.

B2B/Outside Sales (if applicable):

Visit repair shops, dealers, or companies; prospect new clients; coordinate with service departments.
Required Skills & Qualifications

Skills:

Excellent communication, customer service, problem-solving, organizational skills, attention to detail, and ability to work under pressure.

Knowledge:

Strong understanding of auto/mechanical/industrial parts, product specifications, and industry trends.

Experience:

Background in sales, customer service, or inventory management is often required.

Technical:

Familiarity with sales software, inventory systems, and potentially precision measuring tools.
Locations: Vellore , Pudukkottai ,Nagarcoil , Tiruenveli , Trippur , Madavaram

Job Types: Full-time, Part-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Provident Fund
Work Location: In person